Friday, June 18, 2010

My great exerience at a car dealership in Raleigh

Whenever I have to go to a car dealership I get anxious and automatically start thinking $$ signs, but my G35 Infiniti has an extended warranty, so in order to cash in on that, I've got to go to an Infiniti dealership for repairs.

My latest car issue was a steering wheel problem (no I did not need more fluid in the pump). I dropped the car off at 9am on Saturday and was told a few hours later it was going to take a couple of days to fix because some parts needed to be ordered. However, I was in luck, those parts were under my warranty, except for a $100 deductible.

In replace of my G35, I was given a loner, a silver G37, which I instantly fell in love with. Five days later my car was ready for pick up. Awaiting my arrival were two chocolate mints and a bottle of water in the front seat.

The greatest surprise was ten minutes into my drive home when I flipped on the CD player and realized it was working again. It had been malfunctioning for months, I just forgot to tell the mechanics about it. Since it was playing a different CD then when I dropped it off, I figured the technician was working on the steering wheel, wanted to listen to some tunes, noticed the CD's were skipping and decided to take a look. The best part...it was fixed for free!

Thanks Crossroads Infiniti, I'll be back.

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